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THE HOLE IN THE FIRE
It was August 1949, a bone dry day in Montana with near 100 degree
heat. The lightning-caused blaze burned more than 3,000 acres
and controlling it required the efforts of more than 400
firefighters.
Fifteen brave firefighters parachuted into remote Mann Gulch to
fight an out of control forest fire. Shortly after the
smokejumpers were on the ground the fire jumped across a ravine,
flared up and trapped them between the flames and a steep slope.
The fifteen firefighters panicked and ran, trying to make it up
a 76% grade in hopes of reaching a crest for safety. It was
hopeless, but they all dropped their heavy gear and ran, except
their commander. He knew the climb was too great and the fire
too swift and knew that it wasn’t going to work. So he stopped,
took out matches, and lit a fire in front of him in the tall dry
grass that was between him and the slope.
His fire rapidly spread up the slope creating an area that was
hot, but couldn't burn anymore as all the fuel had burned. He
followed his burned trail and yelled for his crew to come to him
for safety. The others were so panic stricken that they just
continued running and climbing up the slope.
The commander went into the middle of the burned-out area and
laid down. The turbulent Mann Gulch fire raged everywhere around
him, except for where he was.
A Hole In The Fire
Just 90 minutes after the 15 smokejumpers had parachuted, 10
were dead, unable to out race the fire as they were consumed by
a wall of 200 foot flames. Two others died the next day due to
burns they received. The commander of the unit lived as he had
created a safety spot, "a hole in the fire."
This concept became known as an “escape fire,” and it became
part of forest fire training. This tragedy later spawned the
1952 Hollywood movie, "Red Skies of Montana."
What was interesting about this was that the commander had found
a way to benefit everyone; he had yelled and offered sanctuary
to his crew. Ultimately the Forest Service taught this technique
to all forest fire fighters. This was something that would
benefit the many.
This now brings us to the internet and how this can apply to
your web site. I will discuss two applications from the "hole in
the fire" story: one, the value of a story, and two, how the
"hole in the fire" works in reverse on the Internet.
The Value Of Stories
Does your company have a good story to tell? Can you share
something with your potential customers that converts you from a
cold heartless stop on a journey of a thousand clicks; into a
reason to pause on your site and cause the viewer to pause and
say, "I think I will stay on this site and explore a little bit
more?"
Across The Frozen Tundra...
I was watching an interview with the owners of NFL films. This
is the company that films the NFL with lots of slow-motion
action footage, crisp editing, a musical background best
described as a Star Wars / 70's action movie / Classical
marching mind-meld.
They were also famous for using rich commentary behind the
powerful narration by John Facenda: "The autumn wind is a
pirate, blustering in relentlessly from the sea. These cold
winds whisper of high hopes as helmet against helmet breaks the
silence of the crisp day."
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They could make even a 17-0 sleeper look like the most dramatic
game in the history of organized sports. For example, in a
Dallas Cowboys highlight film in 1967, it first described Green
Bay's football field famously as "a frozen tundra" (across the
frozen tundra of Lambeau Field), as they were showing the
muddied and bloodied hands of lineman in their stance and cold
frost forming as they breathed in and out.
Remember, Remember, Remember My Name...
When they interviewed Steve Sabol, one of the principals of NFL
films, he was asked why have they been so successful given that
Fox, ABC, CBS, NBC and ESPN all do essentially the same thing.
He replied that they were different and then stated, "Tell me a
fact and I'll remember. Tell me the truth and I'll believe. But
tell me a story and I'll remember forever."
Fire In The Hole
If you have ever found your site ranked first for a "money"
keyword or phrase (mortgage, San Diego home loans, refi), you
find that you are absolutely besieged with visitors, questions,
orders and sales, almost to the point where you are unable to
handle the volume. It literally is a "fire in the hole." Often
you are not quite sure what you have done to achieve the top
ranking, and even if you knew, you would not tell anyone.
Unlike the "hole in the fire story" where what you have learned
benefits everyone, when you have a "fire in the hole,"
situation, you just have no reason to share that information
each person you benefit possibly has a negative impact on your
site and rankings.
Confusion Can Lead to Positive Outcomes; or More Confusion
The confusion and lack of communication at the Mann Gulch fire
prompted major changes in smokejumper training. It has resulted
in greater safety and lives saved. What was learned during this
tragedy has created a method that still works today - the back
burn fire.
On the internet, there is a lot of confusion about what works,
and what doesn't. Even when you find something that does work,
it most likely has a short life span, due to frequently changing
search engine algorithms.
An early example of a technique that once helped sites achieve
top rankings was called keyword stuffing. If you had a site
about, say, "Seattle home loans," you might have repeated the
phrase "Seattle home loans" a hundred times on your site. This
way the search engine would have surmised that, surprise, your
site was more about "Seattle home loans" than any other site, so
it would have ranked you first.
If you use keyword stuffing techniques today, you get banned
from the search engines. And that would be a fatal fire you
can't extinguish.
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MortgagePromote.com is a leading Internet marketing web site
that provides hundreds of articles & information tips on web
site promotion, search engine marketing and search engine
optimization; to help loan officers & mortgage companies
increase their online sales. Aries and Farris has been providing
nationwide mortgage leads & Internet marketing services since
1998. Web site: MortgagePromote.com
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